Frequently Asked Questions

GENERAL QUESTIONS

Bendigo Cinemas Dolby 3D questions

Where can I FIND Bendigo Cinemas?

Bendigo Cinemas is situated just a short walk from the CBD at 107 Queen Street, Bendigo Victoria.

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Can I find out WHICH MOVIES will be playing at Bendigo Cinemas in advance?

Movie schedules are determined on Mondays for films opening on Thursday of the same week. Schedules are posted on the Bendigo Cinemas website by Tuesday evening. Better still, sign up for our weekly NEWSLETTER and add us to your FAVOURITES.

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Can I buy TICKETS ON-LINE for Bendigo Cinemas?

To ensure you receive the best customer service we encourage all our patrons to visit Bendigo Cinemas
to purchase your tickets.

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Can I buy TICKETS IN ADVANCE for Bendigo Cinemas?

Once session times are listed on our website, tickets can be purchased from the box office in advance of the film's opening. We recommend for the most popular films, during the weekends and holidays, that you plan to arrive 10-15 minutes prior to the advertised start time or drop in during the day and purchase early.

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Does a ticket ensure a seat RESERVATION?

Tickets are sold and patrons seated on a “first-in, best dressed” basis. We recommend you arrive 10-15 minutes before start time so you can select your favourite seat.

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Can I purchase GIFT VOUCHERS for Bendigo Cinemas?

Absolutely Bendigo Cinemas offers Adult, Student, Child & Senior Gift Vouchers and can be purchased over the phone using your credit card.

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Do Bendigo Cinemas accept Village Gift Cards and Screen Saver Vouchers?

Bendigo Cinemas do accept Screen Saver vouchers however we are unable to accept the plastic Village Gift Cards at this stage. If in doubt please check the Terms & Conditions on your voucher which should outline which cinemas are valid for use.

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Do Bendigo Cinemas accept GROUP BOOKINGS?

Group Bookings are a great way for you, your family and friends to see a fantastic film at a discounted rate. For more information or to make a Group Booking please email us or call 5441 5932 and speak to our friendly staff today.
We do ask though that large groups arrive early if sitting together is important. For reserving an entire auditorium for your party, please call and speak to our friendly staff who will gladly assist.

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Do Bendigo Cinemas accept EFTPOS & CREDIT CARDS?

Yes Bendigo Cinemas offers Eftpos and Credit Card facilities both in the ticketbox and Candy bar.
We also have an ATM on site for your convenience.

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Do Bendigo Cinemas operate a REWARDS programme?

No. Bendigo Cinemas is currently developing a rewards programme, for a valued patrons. Please keep checking our website for the release of this programme and the many benefits of becoming a Bendigo Cinemas Member.

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What does NO FREE LIST mean?

The distributor of a film will stipulate NO FREE TICKETS on selected films for a set duration. This restriction will not apply to the entire season of a film - usually only weeks 1 and 2. Check our programme schedule to ensure you will not be disappointed.

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What does SUPER TUESDAY mean?

Tuesday is the traditional Australian bargain movie day. At Bendigo Cinemas, we offer $9 tickets for all patrons on ALL MOVIES.. ALL SESSIONS.. ALL DAY!

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What does DOLBY DIGITAL sound mean?

Dolby technologies put you in the center of your movie-going experience. You will hear five full-range discreet channels, plus a subwoofer channel that covers the bottom one-tenth of the audible range - these are the technologies that create the experience. The dynamic range (the ratio of the loudest sounds to the softest) is significant and the full-range surround channels make lifelike special effects possible-think helicopters flying overhead. And the subwoofer sound can often be felt as well as heard.

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HOW LONG will a movie play at Bendigo Cinemas?

The length of time any film will play at Bendigo Cinemas is based on the amount of business the film generates, contractual obligations and time of the year. Basically, the more popular a film is with patrons, the longer it will play.
There is no way to predict exactly how long a movie will play. Use our website to get information on what films will be playing up to five days in advance.

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WHY ISN’T a certain movie playing at Bendigo Cinemas?

Our programming is coordinated by Village Cinemas. It is their policy to ensure we offer a wide range of films covering most audiences and genres. With programming however we are governed by the Official release dates of the Distributors films and the availability of prints throughout Australia.

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What do the different FILM CENSORSHIP CLASSIFICATIONS mean?

Please see our Ratings Information Page for detailed information from the Office of Film and Literature Classification.

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Can I ADVERTISE on the screen at Bendigo Cinemas?

Absolutely! Cinema advertising at Bendigo cinemas is one of the most cost effective forms of advertising.
Many Bendigo businesses are benefiting from their business name being on the big screen telling their
message to a captive audience. For more information about Onscreen Cinema Advertising please contact
our advertising department on 5441 5932 or email us.

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Can I ADVERTISE on the Bendigo Cinemas website?

For information about website and newsletter advertising, please click here to contact us.

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Who do I talk to about HIRING a cinema at Bendigo?

Please Contact Bendigo Cinemas directly and speak to our staff who will gladly assist.

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How do I UNSUBSCRIBE or CHANGE my profile details for Bendigo Cinemas newsletter?

You can update your email address or unsubscribe by clicking the appropriate link on this page.

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Why don’t Bendigo Cinemas screen more Showcase Films?

Showcase films have limited prints in circulation throughout Australia as apposed to Blockbuster films.
Therefore when programming Village Cinemas are governed by what prints are available, contractual obligations and the time of year. The length of time any Showcase film will play at Bendigo Cinemas is based on the amount of business the film generates.

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You haven’t answered my question?

Please fill out the comment form located on our website. Your comments will immediately be sent to Bendigo Cinemas.

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What is the cost of a ticket for a 3D movie?

A $3 surcharge is applied to the ticket price of all tickets for Bendigo Cinemas Digital 3D sessions.

For example:
Adult ticket - $13.00
3D surcharge - $3.00
Total - $16.00

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Why is there a surcharge for digital 3D films?

The surcharge is to cover the costs of the superior quality 3D glasses Bendigo Cinemas offers and the costs of cleaning and maintaining them.

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Are there any discounts for 3D movies?

Our usual Concession and Seniors discounts still apply with a $3 surcharge added.
There is no Super Tuesday discount pricing for 3D.
No complimentary passes of any kind will be accepted for 3D sessions. Carer and companion comps will only be accepted when accompanying a paid admission.

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What is the difference between 2D and 3D?

You get cool glasses and a unique movie experience! 3D works by presenting viewers with a slightly separated set of images for the left and the right eye in such quick succession that our brain perceives the images as appearing at the same time and having a field of depth. The glasses ensure that the right eye only see the images intended for right eye and the same for the left eye.

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Can I use my movie dollars/screen savers/gift vouchers to see a 3D film?

You will be able to use your Bendigo Cinemas, Village or Greater Union gift vouchers, screen savers or movie dollar vouchers for 3D movies but a $3 surcharge will apply.
Bendigo Cinemas DO NOT accept Village gift cards.

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Can I refund my ticket if I don’t like the 3D vision?

Unfortunately, unlike traditional cinema tickets, digital 3D tickets cannot be refunded once the film has begun.

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My child is under 3 years old. Can they attend a 3D film?

Our 3D glasses are designed to fit easily and comfortably on any guests that are over 3 years old. We do not recommend children under 3 attend digital 3D films for this reason as they will not be able to experience the full impact of digital 3D without the glasses.
A child under 3 attending a 3D film must pay the $3 surcharge.

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I wear prescription glasses – can I still see a 3D film?

Of course! Our 3D glasses are designed to fit comfortably over prescription glasses.

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Do I get to keep the glasses?

No. Your 3D glasses need to be returned to cinema staff or placed in the pink bins provided on your way out of the cinema.
Bendigo Cinemas supply quality non disposable glasses for the best 3D experience.

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Can I see the film in standard 2D instead of 3D if I want to?

Bendigo Cinemas will screen a 2D version of some 3D movies depending on availability.

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